Deposit & cancellation

A deposit of $15.00 CAD is required to secure your appointment, sent by e-Transfer to [email protected] with your unique booking code in the transfer message/memo. Your deposit will be applied toward the total cost of your service.

Single Service Policy:When booking a service, the price applies to the full service selected. If you choose not to receive certain parts of the service during your appointment, the full service price will still apply.

Multiple Services Policy:If you have booked multiple services and decide to change, remove, or modify any service on the day of your appointment, the original booked price will still apply. We kindly ask that you review your selected services carefully when booking.

Cancellations or rescheduling requests made 24 hours or more before your scheduled appointment allow your $15.00 deposit to be transferred to a new appointment.

Rescheduling Limit: Each individual appointment may be rescheduled a maximum of 2 times. A third reschedule is not permitted. Please contact us directly if you need assistance.

Deposit Forfeiture & No-Shows: Cancellations or rescheduling requests made less than 24 hours before your appointment will result in the forfeiture of your deposit. If you do not show up for your scheduled appointment, your $15 deposit will be forfeited.

Arriving late may mean a shortened or rescheduled appointment, with the deposit still forfeited. More than 15 minutes late may result in cancellation and a $10 late fee.

We collect your name, email, and phone to create and manage your appointment, and to match your e-Transfer deposit. We don't share your information with anyone outside of running this business.